Jakarta, CNBC Indonesia– Digital Transformation has now become a necessity for all industries so that they can continue to be agile and keep up with the times. Apart from that, various businesses will also be able to be more efficient with digitalization.
CEO of Console Connect, PCCW Global, Marc Halbfinger revealed that on the one hand, this obligation to go digital also brings its own challenges for the industry. One of them comes from new capital investment.
“All of this (Digital Transformation) requires quite a bit of capital. Where do you find that capital? So all of these are problems that we need to address,”Marc said to CNBC Indonesia at the BATIC 2023 event, quoted on Friday (8/9/2023).
Apart from that, another challenge that follows is the need for human resource (HR) training. According to him, because there is new technology, new understanding is also needed to carry out digital transformation goals.
“Keeping up with that pace of development means ensuring that you also have trained colleagues to work with you. It’s all complicated, there are new technologies, new ways of working and new ways of thinking,” he explains.
With qualified human resources, he said new digital needs could help business operations. Such as rebranding products, improving more reliable services, more efficient ways of working, and so on.
Even so, he believes that if the industry responds to this challenge with optimism in achieving new opportunities, then business can develop well.
“Trends represent opportunities, the challenge is how to exploit these opportunities in the most efficient way,” he concluded.
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