Jakarta, CNBC Indonesia – It is important for users to understand the signs and ways to deal with WhatsApp when it is tapped to avoid other bad things.
Tapping will certainly be detrimental to users because hackers can also monitor activities on your WhatsApp, such as private messages and the contents of contacts. Another terrible thing about a WhatsApp account being tapped is that it can result in the contents of the account being drained.
There are many ways for hackers to carry out piracy and spying. Such as installing third party applications, using WhatsApp Web, and sending malware to cellphones.
This can be very dangerous, especially since WhatsApp is now also used to receive One Time Passwords from various applications, including online shopping and financial applications.
The signs of WhatsApp being tapped are quite easy to recognize, here are the signs:
1. OTP
One Time Password (OTP) is a six-digit code and is usually sent via SMS when accessing WhatsApp. This means that if a message comes in, someone is trying to enter the WhatsApp account. Do not give this OTP code to anyone.
2. Exit WhatsApp
One characteristic that can be recognized is suddenly leaving WhatsApp. It could be that another device is trying to log into your WhatsApp account. You can find out about the other device by pressing the three dots icon and selecting WhatsApp Web.
3. Message Read
When a message has been opened and read, you have to be careful. This could be a sign that your account has been hacked.
4. Message Sent Alone
This characteristic is the same as before. Be wary if a message suddenly sends itself even though you never sent it.
5. Foreign WA Status
There is a WA status that suddenly appears, even though it was not created by the user himself.
6. Make a phone call
There are foreign phone calls on WhatsApp that are not made by the user himself.
Before wiretapping like the one above happens to you, there is a way you can do it, namely by carrying out two-step verification.
Enable Two-Step Verification
To prevent being a victim of eavesdropping by activating the WhatsApp security feature, verify in two steps. In this way, criminals cannot access WhatsApp because they don’t know the code used. Here’s how to activate it:
– Click on the three dots option
– Go to Settings, then go to Account and click Two-Step Verification
– Press Enable
– Enter six codes
– Don’t forget to enter your email address to recover the code when you forget it
However, if this happens, you can use this method.
Report to WhatsApp
When you find out your account has been hacked, deactivate the account immediately. Users can contact WhatsApp support email at [email protected] with the keyword “Lost/stolen: please deactivate my account” in the body of the email to deactivate the account.
Users can provide detailed chronology of events, including when and possibly how the account was hacked.
Users have 30 days to reactivate their account before it is deleted forever.
Log in again
You can reinstall WhatsApp to deal with eavesdropping. This can be done if the user has pressed the consent button to move the account.
Please remember, reinstall with the previously registered number. That way you can find out the OTP code sent to that number.
WhatsApp Account Screen Lock
The final way is to lock the screen like on Android devices. So no one else can access it. How to open the Settings menu > Privacy > select the Screen Lock option > Scan fingerprint.
Check WhatsApp Web regularly
Apart from that, users also need to be diligent in checking other devices that are logged in using the web version of WhatsApp. If there is an unknown device, remove it immediately.
This is how to check devices connected via WhatsApp Web:
– Press the three dots option
– Click WhatsApp Web
– Next you will see a list of devices connected to your WhatsApp account
– Select Sign out of all devices.
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